Privacy and data use
Privacy Policy
This policy explains how Tech Crafts collects, uses, protects, and retains customer information for digital-document purchases, account access, support, fraud prevention, and website operation.
Business identity
Tech Crafts is an FBR-registered sole proprietor digital product business in Pakistan. The store sells downloadable templates, forms, workbooks, guides, and related professional resources through techcrafts.com.pk.
Information we collect
We may collect name, email address, phone number when provided, billing details, order number, purchased product names, account details, payment status, support messages, IP address, browser/device information, and website activity needed to operate the store.
How information is used
Customer information is used to process orders, release digital downloads, send order emails, provide support, prevent misuse or fraud, keep accounting records, improve the website, and comply with applicable business or tax obligations.
Payment information
Card, bank, wallet, Raast, or gateway payment details are handled by the relevant payment provider or manual confirmation process. Tech Crafts does not intentionally store full card numbers or sensitive payment credentials on the website.
Cookies and analytics
The website may use essential cookies for cart, checkout, login, security, and order attribution. If analytics, advertising pixels, or performance tools are enabled later, they will be used to understand traffic, improve conversions, and measure campaigns.
Sharing with service providers
Information may be shared with hosting, WooCommerce, email, security, payment, analytics, accounting, and technical service providers only as needed to run the store, protect the site, or complete customer service.
Data protection and retention
We apply reasonable security measures and keep order, support, and accounting records for as long as needed for business, tax, security, dispute, and legal purposes. No online system can be guaranteed completely risk-free.
Customer requests
Customers may contact Tech Crafts to ask for correction, access, or deletion of personal information where applicable. Some records may need to be retained for order history, security, tax, dispute, or legal compliance.
Tech Crafts does not sell customer information. For privacy questions, contact support@techcrafts.com.pk with the relevant order number and checkout email where applicable. Effective date: July 9, 2026.
