Support
Contact and Order Support
Use this page for product questions, payment-status checks, missing download links, file access problems, compatibility questions, and refund review requests.
Business identity
Tech Crafts is an FBR-registered sole proprietor digital product business in Pakistan. The store sells downloadable templates, forms, workbooks, guides, and related business resources through techcrafts.com.pk.
Support email
Email support@techcrafts.com.pk. Include your order number, checkout email, product name, and a screenshot or error message when relevant.
Download not received
Check the checkout email inbox and spam folder first. If the link is still missing, contact support with the order number and checkout email.
Payment completed but file missing
Send payment/order details so the order can be reviewed and download access can be released or corrected.
File editing issue
Mention the software used, file name, and the exact issue. Microsoft Word or Excel is recommended for the closest layout match on editable files.
Refund eligibility
Refund requests are reviewed under the refund policy, especially for duplicate payment, missing file, corrupted file, or materially incorrect delivery.
For order or policy questions, contact support@techcrafts.com.pk with your order number and checkout email where applicable.
